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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allan Crouch

April 27, 2026

5  out of  5
rating by Allan Crouch
"I have been a continual customer with State Farm for 56 years and the have never ceased being “a good neighbor”. Although there are less expensive options available to me, service and performance is everything and I have never been disappointed. My latest experience with Theo in one of the Seattle offices was terrific giving great advice and personal care that deserves an A+."
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Rita Aberra

April 20, 2026

5  out of  5
rating by Rita Aberra
"I’ve been a client of Charles Cohen for over 24 years, and my experience has consistently been excellent. Over the years, I’ve worked closely with Tanya, and more recently with Theo—both are outstanding. Tanya and Theo are highly knowledgeable, responsive, and genuinely committed to finding the best coverage options tailored to your needs. What stands out most is their reliability and support, especially during challenging times when it matters most. If you’re looking for insurance professionals you can truly trust, I highly recommend reaching out to Tanya or Theo. You’ll be in great hands."
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Lesley Pfeifer

April 17, 2026

5  out of  5
rating by Lesley Pfeifer
"State Farm (Charles Cohen) is a breath of fresh air! They have wonderful, prompt and knowledgeable staff (shout out to Tanya and Theo), and they also have very competitive rates. What I appreciate most is that they are easy to reach, responsive, ask great questions, and clearly explain all options. Last year Tanya helped me with my evolving insurance needs when I sold my home, moved into a temp place and storage unit, and then finally made a more permanent move into a condo. With so many things on my plate, it was nice to know Tanya had my back with covering an unoccupied home and renters insurance for my time between homes, etc. Charles Cohen is trustworthy and has great staff, check them out!!"
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anne monks

April 16, 2026

5  out of  5
rating by anne monks
"Helpful and very friendly staff. Attentive service."
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Wiley Carter

April 14, 2026

5  out of  5
rating by Wiley Carter
"I am a young driver and I saved significantly on my auto insurance with Charles Cohen. Speak to Theo Rosen for a major discount on comprehensive coverage. I would highly recommend this agency; they offer good coverage for a very reasonable price! -WGC"
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C M

April 10, 2026

5  out of  5
rating by C M
"This location has always been helpful and prompt. Theo is a great agent and was really helpful in transferring my insurance policy to a new residence!"
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Mark Smith

April 8, 2026

5  out of  5
rating by Mark Smith
"Our family has been with Charles Cohen State Farm Insurance for over 40 years. We've enjoyed not only excellent rates, but also fast, friendly, and personal service. Whenever I phone them, I am recognized immediately and all my information is quickly available, including any special discounts I might be elidgable for. When my daughter began to drive those discounts made her rates as inexpensive as any other she shopped for and she also got that same personal service. Now that my grandson is driving, we're adding him to a policy so he can enjoy all the same perks. Charles, Tanya, others, and now Theo have been amazing, the faces behind that excellent service, coverage, and rates. I highly recommend them for what they provide and how they do it."
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Emad Al

April 7, 2026

5  out of  5
rating by Emad Al
"Good services and very friendly agencies, especiallyTheo agent.."
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Sonja Priebe

April 1, 2026

5  out of  5
rating by Sonja Priebe
"We've been with the same wonderful agent for 45 years. Always great service with Charles Cohen."
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Yuri G

April 1, 2026

5  out of  5
rating by Yuri G
"Great team in the Charles's office. They are knowledgeable and passionate, patient and polite. Answered all the questions and gave more info than asked for. I am an long time client and I am good with them. If any questions arise, they got the answers and quotes to back it up. Great tem, keep up the good work."
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Spencer Durnwald

March 23, 2026

5  out of  5
rating by Spencer Durnwald
"Great working with Charles and the team as a recent Washington resident. Theo was very helpful and thorough.. really made the process smooth and easy. Would recommend !"
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Anne Stavrica

March 23, 2026

5  out of  5
rating by Anne Stavrica
"Theo at Charles Cohen State Farm is exceptional. She reaches out to me regarding any concerns about my coverages, is an expert in her field, understanding the ins and outs of the different coverages better than any other insurance specialists I have worked with, and customizes different options for me to help me find the best fit. She leaves me feeling better than when the conversation began. She doesn’t try to “sell” me but is wonderful at finding solutions. She always goes above and beyond, and I trust her to look after all of my insurance needs. State Farm is the best of the best, and Theo, Tanya, and Charles are the best of the best." Thank you, Theo, Tanya, and Charles, for taking such good care of us!!"
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Bri Cee

March 19, 2026

5  out of  5
rating by Bri Cee
"Thank you so much for helping me lower my monthly bill Theo! I’ve known Charles and Tanya for years and you are an excellent addition! Super straightforward and easy to understand what I was changing to lower my rate!"
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Ryan Hardy

March 19, 2026

5  out of  5
rating by Ryan Hardy
"What a wonderful team to work with, I have had them for years and always there to give me the information and the direction I need to get on with my day. I like that when I call this branch I am not met with a customer service number tree and a random representative, rather a friendly familiar voice whom I'm confident is going to give the answers I need Appreciate you Theo , Tanya and Charles"
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Liam Burke

March 17, 2026

5  out of  5
rating by Liam Burke
"Theo was great to talk to and helpful!"
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Antwinett Lee

March 14, 2026

5  out of  5
rating by Antwinett Lee
"Charles Cohen State Farm is awesome. The staff are friendly and always willing to help."
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Haoran Wang

March 13, 2026

5  out of  5
rating by Haoran Wang
"I had a great experience working with Theo to set up both my auto and home insurance. She was incredibly helpful and managed to save me a lot of money by applying every available discount. She took the time to explain the services in detail so I knew exactly what I was signing up for. Highly recommend her for your insurance needs!"
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Shalomel Jatau

March 12, 2026

5  out of  5
rating by Shalomel Jatau
"I have had great experiences from Tanya (previously) and now Theo! I have received quick responses and follow ups. Grateful for the auto discounts through rental insurance! I have no complaints"
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Kenneth Meads

March 9, 2026

5  out of  5
rating by Kenneth Meads
"Great response time to questions, very knowledgeable, and great rates compared to competitors"
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ella giacchetti

March 7, 2026

5  out of  5
rating by ella giacchetti
"I’ve always had a great experience with State Farm! It’s a super easy claims process, the team was patient with my questions, and they genuinely cared about how I was doing and the progress on my car. Appreciate the help, team!"
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jbelly222

March 7, 2026

5  out of  5
rating by jbelly222
"My family and I have trusted The Charles Cohen State Farm team for over 26 years. I know State Farm is a large company, but this group really lives up to the tagline of being a Good Neighbor. Every time we call or stop by the staff consistently and skillfully handle our changing needs. On my husband's first deployment (over 23 years ago) I would get calls checking in on us! Who does that? Recently, I had a minor car accident. The whole process was easy and seamless. Definitely above and beyond what I anticipated the process to be. Whatever stage of life you happen to be passing through, I highly recommend joining hands with the Cohen team!"
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Mark Garrido

March 6, 2026

5  out of  5
rating by Mark Garrido
"Charles Cohen and his agents Tanya and Theo do an amazing job of taking care of my auto and homeowners insurance policies. I can’t speak highly enough of their attention, thoroughness and caring service. I recommend this agency highly and without reservation"
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Vit Mikhaylov

March 2, 2026

5  out of  5
rating by Vit Mikhaylov
"Charles and Tanya have been so amazing helping my family and friends! I would highly recommend State Farm Insurance to anyone and everyone! Thank you so much again for being so kind and helpful!"
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Trisha Creaven

February 27, 2026

5  out of  5
rating by Trisha Creaven
"⭐⭐⭐⭐⭐ I needed condo insurance quickly after my previous carrier didn’t renew my policy. I contacted State Farm who were amazing to work with!! They helped me not only secure condo insurance but bundled my auto policy, saving me at least $50 per month along with getting me better coverage!! My agent Theo was very patient, knowledgeable, and never rushed me. She mentioned she loves insurance and helping people and I could certainly hear that in her voice!! She took the time to explain all my options and not only helped me find ways to save money but got better coverage with both condo and car insurance. Excellent service — highly recommend!! I’m so happy my friend recommended State Farm. Thank you Theo! State Farm"
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Cielito P.

February 27, 2026

5  out of  5
rating by Cielito P.
"We have worked with Tanya at this office for seven years +. We learned about Charles Cohen by word of mouth from a friend and we're happy with their impeccable service. Tanya is very responsive, keeps us updated on our accounts and let's us know how we can save money. We highly recommend!"